Preferred IT Solutions would like to announce that 1 Million calls have successfully gone through our customers’ phone systems! Being able to take or place calls is a major part of any business. That is why we pride ourselves on providing the best phone system we can. With 99% uptime, our customers can get full use of their phone system. Some of the key features of our 3CX phone system include Conference bridges, chat integration, Auto Attendants, and much more!

Conference Bridge

The 3CX Conference Bridge is an innovative video conferencing platform designed to facilitate seamless communication and collaboration among individuals and teams across the Pittsburgh area. With its user-friendly interface and robust features, the Conference Bridge enables users to host virtual meetings, webinars, and training sessions effortlessly. Its high-definition video and audio capabilities ensure crystal-clear communication, fostering engagement and productivity. Moreover, it offers advanced functionalities such as screen sharing, interactive whiteboarding, and recording options, empowering participants to share ideas and collaborate in real-time effectively. Whether for remote work, client meetings, or team collaborations, 3CX Conference Bridge serves as a versatile solution for modern communication needs, providing reliability, security, and flexibility to users worldwide.

Chat Integration

3CX Chat Integration streamlines communication channels by seamlessly integrating chat functionalities into the 3CX unified communications platform. This feature enhances collaboration and productivity by providing users with a convenient way to exchange messages, files, and information in real-time. With 3CX Chat Integration, teams can easily initiate one-on-one or group conversations, share documents, and discuss projects without having to switch between different applications. The platform’s intuitive interface and robust features, including message history, notifications, and search capabilities, ensure that users can easily retrieve information and stay organized. Furthermore, 3CX Chat Integration enhances team connectivity and responsiveness, enabling swift decision-making and fostering a more efficient workflow within organizations of all sizes.

Auto Attendants

3CX Audio Attendants represent a sophisticated feature within the 3CX unified communications platform, designed to enhance call management and improve customer service experiences. Acting as virtual receptionists, 3CX Audio Attendants efficiently handle incoming calls by providing callers with customizable voice prompts and menu options to direct their inquiries to the appropriate department or extension. This feature streamlines call routing processes, ensuring that callers reach their desired destination promptly and efficiently. With the ability to personalize greetings and menu options, businesses can create a professional and branded experience for their callers. Moreover, 3CX Audio Attendants offer advanced functionalities such as call queuing, voicemail capabilities, and integration with other communication channels, enabling organizations to optimize their customer engagement strategies and maintain high levels of satisfaction.

Join the Million Call Club Now!

To join the Million Call Club, contact Preferred IT Solutions at (412) 517 – 6777 or email Service@preferreditsolutions.com to get your quote!